PRODUCTS

How long does your candles burn?

Our 8oz candles burn for approximately 40–45 hours, while our 2oz minis last around 10–12 hours, depending on care and usage.

Are your products safe to use around pets and children?

Yes! Our ingredients are thoughtfully selected to be gentle and non-toxic. However, always burn candles out of reach children and pets, and never leave a flame unattended.

SHIPPING

Do you ship internationally?

Currently, we ship across Canada and the U.S. International shipping will be available soon, stay tuned!

How long will it take to receive my order?

Orders are processed within 2-4 business days, and delivery usually takes:

  • Canada: 3-7 business days
  • USA: 5-10 business days

You'll receive a tracking number once your order ships.

Do you offer free shipping?

Yes, We offer free standard shipping on all orders over $75

RETURNS & EXCHANGES

What is your return policy?

Due to the nature of our products, we do no accept returns on used candles. However, if your item arrives damaged or defective, please contact us within 7 days of delivery

What if my candle arrives broken?

We're so sorry! Please email us at hello@fragrancetofire.co with a photo of the damage, and we'll send a replacement or refund right away.

Can I exchange a scent I don't like?

Because scent is so personal, we currently do no offer exchanges on opened candles. if you're unsure which scent is right for you, try our Light Starters Set or take the Find Your Fire Quiz before ordering!

STILL HAVE QUESTIONS?

Don't hesitate to reach out! We do our best to get back to all messages in 24 hours.

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